1. INTRODUCTION
WOMBAT ENGLISH SCHOOL is the Data Controller of the information that you provide to us; this means we are responsible for determining how your information is collected, used and disclosed to others.
We are responsible for ensuring that your Personal Data is processed in compliance with applicable privacy and data protection legislation.
2. DATA COLLECTED
We collect your Personal Data:
- When you book a Course.
- When you contact us for information via our Website, by email, by phone, in person or via social media channels.
- When you work with us in a commercial capacity.
- If you post on our social media channels or on our Website or blog.
COOKIES
We also collect Personal Data through Cookies.
A Cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use Cookies to improve your experience on our Website.
If you block Cookies, you will not be able to use all the features on our Website.
HOW WE USE YOUR PERSONAL DATA
We collect your Personal Data for the following purposes:
- For processing your registration to all our Online Services and for service-related communications.
- For delivering and administering teaching activities.
To provide customer service and support.
- For direct marketing i.e., to send you news about the Courses and other activities, services and events provided by WOMBAT ENGLISH SCHOOL).
To detect, investigate or prevent information security incidents, fraud, misrepresentation, or crime.
- Where relevant, to establish, exercise or defend legal claims.
- To meet applicable legal, regulatory and compliance requirements.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.
4. COOKIES
This Website uses Cookies – small text files that are placed on your machine to help the site provide a better user experience.
In general, Cookies are used to retain user preferences, store information and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better.
If you block Cookies, you will not be able to use all the features on our Website.
5. WHO HAS ACCESS TO YOUR DATA
- Our system administrators.
- Our partners and affiliates.
6. THIRD PARTY ACCESS TO YOUR DATA
We share your Personal Data as permitted by applicable law as follows:
- Corporate affiliates. Our corporate affiliates promote the sales of, or resell our services and offer customer service in your country of residence. If we have obtained your consent to do so or the law otherwise permits it, we may also share your Personal Data with our affiliates for their own marketing purposes.
- Third-party service providers. We share Personal Data with third-parties in connection with the delivery of services to you and the operation of our business, for example, providers of IT systems in order to manage customer relations; providers of software and services for digital marketing automation and analytics; advertising platforms; for customer service, business analytics, and fraud prevention and compliance services; to serve you with advertising tailored to your interests. Our teachers may take notes about you and your classroom performance for reference when preparing future classes. These notes may also be shared with your future teachers.
- Business partners. We may share your Personal Data with business partners, for example if we are promoting a program or offer a service or product in conjunction with a third-party business partner or when we use local sales agents that promote the sales of our services in your country of residence.
- Legal rights and obligations. We also share Personal Data as we believe to be necessary: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions or a contract; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
- International Data Transfers. WOMBAT ENGLISH SCHOOL has business activities in several different countries, and your Personal Data may be shared with affiliates of WOMBAT ENGLISH SCHOOL or other recipients as described above that have a need to receive such data for the purpose of performing the services you have requested, or according to this policy. Such recipients may be located outside your own country, including countries outside the UK/EEA/Switzerland that do not ensure the same level of protection as the country where you are domiciled.
7. HOW LONG WE RETAIN YOUR DATA
- We will keep all account types and information kept in those profiles, as well as all additional needs data, for a period of 3 years after the end of the active registration.
- Any payment related information will be kept for a period of 7 years.
- For direct marketing: for as long as you are in agreement. You control when to stop receiving these communications with the unsubscribe option.
8. DATA SECURITY
We take the security of your data seriously. We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your Personal Data..
9. YOUR DATA RIGHTS
GENERAL RIGHTS
You have the right to ask for a copy of the information we hold on you, and the right to ask us to correct any inaccuracies in that information.
You have the right to request us to delete your Personal Data. If you wish that all of your data is erased, we will no longer be able to offer any services or any related support to you.
GDPR RIGHTS
Your privacy is critically important to us. WOMBAT ENGLISH SCHOOL it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.
Last update: April 2026